Contact Information

If you have questions about products, orders, delivery, or after-sales support, we are here to assist. Our aim is to provide clear and timely responses to help you find the information you need.

1. Preferred Contact Method

Email is the preferred way to reach us, as it allows us to review details accurately and respond with complete information.

2. Response Time

Enquiries received during service hours are typically reviewed on the same business day. Messages sent outside these hours, on weekends, or on public holidays will be handled on the next business day.

3. Contact

• Address: APT BLK 154 SERANGOON NORTH AVENUE 1 #02-426, SINGAPORE 550154, SINGAPORE
• E-mail: promotion@havenmylab.com
• Phone: +65 (826) 40472
• Service hours: Monday to Saturday, 09:30 – 19:30 (AEST/AEDT). Enquiries received outside these hours or on public holidays will be responded to on the next business day.