Orders are delivered to eligible residential addresses within Australia. Delivery availability may vary depending on location accessibility and standard delivery conditions.
Shipping Fees: All orders placed on this website qualify for free shipping. No additional delivery charges are applied before or after checkout
Taxes and Included Costs: All applicable taxes and mandatory charges are included in the product prices displayed on the website. Customers are not required to pay any additional fees upon delivery
Orders placed before 19:30 (local Australian time) on business days are processed on the same day. Orders placed after 19:30, as well as orders submitted on weekends or public holidays, will begin processing on the next business day.
Order preparation typically takes 1–3 business days once processing begins. After dispatch, delivery is generally expected within 6–16 days. Actual delivery times may vary depending on destination, local conditions, or external factors affecting transit.
If your order has not arrived within the estimated delivery timeframe, please contact us for assistance. Email is the preferred contact method, and phone support is also available if needed.
Tracking information will be provided once an order has been dispatched. Customers may use the tracking details to follow shipment progress and monitor delivery status.
Responsibility for an order transfers upon confirmed delivery to the address provided at checkout. Please ensure that delivery details are accurate and complete. Delays, losses, or delivery issues resulting from incorrect or incomplete address information may affect delivery outcomes.
If a product is received damaged or if a parcel is lost during transit, please notify us promptly so the matter can be reviewed. Requests for shipping changes or cancellations are subject to order status and processing stage at the time of the request.
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