This Privacy Policy explains how personal information is collected, used, stored, and protected when you access or use this website. It applies to all visitors, customers, and users who interact with the site, place orders, or contact support. This policy is intended to align with applicable Australian privacy principles and general data protection standards.
Personal information may be collected when you browse the website, place an order, contact support, or otherwise interact with the site. This may include, but is not limited to, your name, contact details, delivery address, billing information, order details, and communications exchanged with us.
Collected information is used to process and manage orders, arrange delivery, handle returns or refunds, respond to enquiries, and support customer service operations. Information may also be used to improve website functionality, ensure operational security, and meet legal or regulatory obligations.
Reasonable technical and organisational safeguards are applied to protect personal information against unauthorised access, loss, misuse, or disclosure. Personal data is retained only for as long as necessary to fulfil the purposes described in this policy or as required by applicable laws.
Personal information may be shared with third-party service providers involved in payment processing, order fulfilment, logistics coordination, or system maintenance, strictly to the extent required to provide requested services. These parties are expected to handle information responsibly and in accordance with relevant privacy standards.
Under applicable Australian data protection laws, users have the following rights in relation to their personal information:
The right to access information about the personal data we hold and how it is processed
The right to request correction or updating of inaccurate, incomplete, or outdated personal information
The right to request deletion of personal data, subject to legal or operational retention requirements
The right to request restriction of processing in certain circumstances
The right to data portability, where applicable
The right to object to processing based on legitimate grounds
The right to withdraw consent at any time, where processing is based on consent
The right to lodge a complaint with the relevant Australian data protection authority if you believe your data protection rights have been breached
Cookies and similar technologies are used to support essential website functions, analyse usage patterns, and enhance browsing experience. You may manage or disable cookies through your browser settings; however, some website features may not function correctly if cookies are restricted.
You may request access to, or correction of, personal information held about you, subject to applicable legal requirements. Requests should be submitted using the contact details provided below, and reasonable steps will be taken to respond within an appropriate timeframe.
This website may contain links to external websites for reference or convenience. We are not responsible for the privacy practices or content of those websites, and users are encouraged to review their respective privacy policies.
This Privacy Policy may be updated periodically to reflect changes in practices, technology, or legal requirements. Any updates will take effect once published on this page.
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